Terms of Use

These Terms of Use ("Terms") govern your access to and use of the starry-route website located at starry-route.com (the "Website") and our educational services. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

About Us

The Website is operated by starry-route, a company registered in England and Wales. Our registered address is 47 Vicar Lane, Leeds, LS1 6AW, United Kingdom.

Use of the Website

You may use the Website for lawful purposes only. You agree not to use the Website:

• In any way that violates any applicable local, national, or international law or regulation
• To send, knowingly receive, upload, download, use, or re-use any material that does not comply with our content standards
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material
• To knowingly transmit any data, send or upload any material that contains viruses or other harmful programmes
• To attempt to gain unauthorised access to any part of the Website or any server, computer, or database connected to the Website

Intellectual Property

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, and the design, selection, and arrangement thereof) are owned by starry-route, its licensors, or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You must not:

• Modify copies of any materials from this Website
• Delete or alter any copyright, trademark, or other proprietary rights notices
• Access or use for any commercial purposes any part of the Website or any services or materials available through the Website

Educational Services

Booking and Payment

When you book one of our educational programmes, you agree to:

• Provide accurate and complete information
• Pay all fees associated with your booking
• Comply with any programme-specific requirements communicated to you

Programme Delivery

We will make reasonable efforts to deliver programmes as described. However, we reserve the right to:

• Modify programme content where necessary for educational purposes
• Substitute educators in cases of illness or unavailability
• Reschedule sessions with reasonable notice due to unforeseen circumstances

Cancellation Policy

Our cancellation policy is as follows:

• Cancellations made 14 or more days before the programme start date: Full refund
• Cancellations made 7-13 days before: 50% refund or credit toward a future programme
• Cancellations made less than 7 days before: No refund, but credit may be offered at our discretion
• If we cancel a programme: Full refund or the option to transfer to an alternative date

Parental Responsibility

Our programmes are designed for children and teenagers. By enrolling a child in our programmes, you confirm that:

• You are the parent or legal guardian of the child, or have authority to act on their behalf
• You consent to the child participating in the programme activities
• You will provide accurate information about any additional needs or requirements
• You will inform us of any changes to emergency contact information

Limitation of Liability

To the fullest extent permitted by law:

• We provide the Website and our services "as is" without any warranties, express or implied
• We do not warrant that the Website will be available uninterrupted or error-free
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability for any claims arising from your use of the Website or our services shall not exceed the amount paid by you for services in the twelve months preceding the claim

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded or limited by English law

Indemnification

You agree to indemnify, defend, and hold harmless starry-route, its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the Website.

Third-Party Links

The Website may contain links to third-party websites or resources. We provide these links for convenience only and do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any such third-party websites.

Changes to Terms

We may revise and update these Terms from time to time at our sole discretion. All changes are effective immediately when we post them. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the law of England and Wales. You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions of these Terms will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Website, constitute the entire agreement between you and starry-route concerning the Website and supersede all prior agreements and understandings.

Contact Information

Questions about these Terms should be sent to us at:

starry-route
47 Vicar Lane
Leeds, LS1 6AW
United Kingdom
Email: [email protected]

Last updated: 25 May 2026